OK, Finally took the time to run these commands on a unit that's been showing SMTP down for over a day or so (it isn't really down, or this customer wouldn't be sending / receiving emails)... Here is the output of the commands you asked me to run (this is on Version 7.401):

:/home/login # grep smtp -A8 /etc/agent/cache.dump
"smtp" : {
"cpu" : 0,
"status" : 3,
"name" : "SMTP Proxy",
"mem" : 0,
"rss" : 0,
"running" : false,
"enabled" : true
},


/home/login # cc get smtp status
smtp->status = 1


/home/login # ps axf | grep exim
1218 pts/0 S+ 0:00 \_ grep exim
16435 ? S 0:00 \_ bin/exim -DINPUT -bdf


Looks like only the device agent is confused.

ETA: FWIW, the other unit that is currently showing SMTP as down (but really isn't) renders the same results as above (except for the pid's, of course).

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