Astaro User Bulletin Board - View Single Post - [7.403] WAN NIC Down after up2date to 7.403!

Jhaislet · #5 (**permalink**) 06-09-2009, 05:52 AM

I experienced the same problem this evening with two separate machines (one a VIA C7 EN1500 & one an Intel Atom).
Both machines have dual-port Intel gigabit cards in them. (Pro1000-MT series)
After updating to v7.403, both machines booted back up, but could only be accessed via the internal NIC interface. Inside each, the "External" interface (hooked up to a cable modem via DHCP on both computers) was "Down". I tried "Renewing" the lease with the gray button next to the interface icon, but it never would stick.

Here's how I fixed it:

I next restarted the machine (soft-reboot). Same issue on both machines.
I then, from within WebAdmin, clicked the "Shutdown" button and completely shutdown the machine.
When I powered it back up, everything came back online and was working just like in 7.402. I called the family members to whom I manage their firewall for (the Atom system) and walked them through logging in and doing the "Shutdown", and their system too came right back up. They had previously tried physically cycling power & physically turning the machine off, and neither of those actions corrected the problem we saw.

To recap: The only way I was able to get each firewall back online was to physically login on the "internal" interface and use the "Shutdown" button in WebAdmin. When the machines were physically turned back on, the NIC's all came back up and normal firewall operation returned.

I've had v7.403 running on both machines for about 5hrs now & so far so good.