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2)Do you have to have either S/MIME or Open pgp defined for a user or can you use still use both(if both are used,which one is used)?
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You can use both. To send encrypted mails, you need to import the recipient's public key. The ASG will always use the protocol, for which it finds a public key, so it will depend on the recipient.
If you have S/MIME and PGP keys for a recipient, S/MIME will be preferred over PGP.