[7.403] WAN NIC Down after up2date to 7.403! - Page 6

BrucekConvergent · #51 (**permalink**) 06-25-2009, 07:44 PM

Incidentally, if this is a remote, production unit, that is far, far away and that you have a hard time getting to in the event of an issue, I would wait a while until others have tested this up2date; errors have been found in other "Soft Releases" before... if it's within reach, or it's no problem to go to the unit and reload from ISO and restore backup, then it's no big deal if it fails.

Jhaislet · #52 (**permalink**) 06-25-2009, 08:23 PM

Quote:

Originally Posted by BrucekConvergent

You'll have to install 7.403 and 7.404 in sequence (you can't skip an up2date, they are not cumulative)... however, just make sure that 7.403 and 7.404 are uploaded to the up2date manager, then click the update to latest version button; both updates will apply and the unit will reboot and be at version 7.404.

Very good, thanks for the confirmation. I was 99% sure the up2date packages weren't cumulative, but wanted to make sure.

Jhaislet · #53 (**permalink**) 06-25-2009, 09:12 PM

Quote:

Originally Posted by BrucekConvergent

Incidentally, if this is a remote, production unit, that is far, far away and that you have a hard time getting to in the event of an issue, I would wait a while until others have tested this up2date; errors have been found in other "Soft Releases" before... if it's within reach, or it's no problem to go to the unit and reload from ISO and restore backup, then it's no big deal if it fails.

It's just a personal remote machine at my folks house that really had a lot of trouble with the 7.403 update (they're on a cable modem w/dhcp).
I rolled the dice and put 7.404 on that machine remotely and it sprang back to life. It rebooted very quickly and the VPN was back up within about 5 minutes of me remotely starting the update.
So far so good!

BrucekConvergent · #54 (**permalink**) 06-25-2009, 09:45 PM

Cool! Post your results to the soft release thread... oh looks like you already have...

Jhaislet · #55 (**permalink**) 06-25-2009, 10:07 PM

Quote:

Originally Posted by BrucekConvergent

Cool! Post your results to the soft release thread... oh looks like you already have...

Yep, I have two different low-power firewall setups (VIA C7 & Intel Atom) and with Astaro being extremely generous with our home-user licenses, I figure kicking the tires on all their latest releases (soft & beta) and reporting back is the least I could do in helping them stomp out issues that invariably crop up from time to time.
It's truly great that Astaro supports such a wide variety of hardware and actively solicit feedback from their diverse hardware install base.

pamlung · #56 (**permalink**) 07-02-2009, 05:29 PM

I have just experienced this issue. I first thought it was hardware but the issue follows the software. I switched the internal and external ports in hardware and experienced the same thing (internal is an Intel Pro 1000 (1gb) and the external is a Realtek. I can briefly get an ip address (shows me that) dhcp is working), but the interface goes UP and DOWN. Works just fine with 7.402. I've tried static addressing, switching interfaces, changing links speed from auto to fixed 10/full/half to 100/full/half, etc...Think there will be a patch for this? From my searches, it seems it has been a problem off and on for years...

Jhaislet · #57 (**permalink**) 07-02-2009, 06:26 PM

Quote:

Originally Posted by pamlung

I have just experienced this issue. I first thought it was hardware but the issue follows the software. I switched the internal and external ports in hardware and experienced the same thing (internal is an Intel Pro 1000 (1gb) and the external is a Realtek. I can briefly get an ip address (shows me that) dhcp is working), but the interface goes UP and DOWN. Works just fine with 7.402. I've tried static addressing, switching interfaces, changing links speed from auto to fixed 10/full/half to 100/full/half, etc...Think there will be a patch for this? From my searches, it seems it has been a problem off and on for years...

v7.404 fixes it. You have to download & install it manually through WebAdmin though.

pamlung · #58 (**permalink**) 07-03-2009, 03:05 AM

JHaislet - Many Thanks!!!! The update through webadmin did the trick!!!

Jhaislet · #59 (**permalink**) 07-03-2009, 03:21 AM

Quote:

Originally Posted by pamlung

JHaislet - Many Thanks!!!! The update through webadmin did the trick!!!

You're welcome! Glad that resolved your issue!
My hat's off to Astaro for quickly releasing an early soft update that addressed it.

I think it will be another week or so before they officially "push" 7.404 to everyone through Up2Date.

EDIT: Here's the link to the official v7.404 announcement in case anyone else runs across this thread/issue before it's pushed out.
http://www.astaro.org/astaro-gateway...t-release.html