Hi, I have a problem with FTP and Internet explorer.

When i access a FTP site anonymous i have no problem, but when i access a FTP site with user credentials i get a "authorisation required" notification from astaro. I don't get a popup for my user credentials of the FTP site.

Strangly it works fine in Firefox.. there i do get a login popup from the FTP site.

We use:
Astaro Webgateway 7.401
Internet explorer 6

any idea ?

Regards, Alex

Can you make a screenshot?

Thanks,
Barry

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Sorry for the late reply.

Here is the screenshot..

i have the same probleme here. putting the ip of the ftp-server in the excepting-list(skip Authentication) of the http-security didn`t help.
is there any solution for this problem yet?

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I reported this sometime back to Astaro; seems this is a bug in the new proxy engine (this was not a problem with Squid)... I imagine they are working on it.

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Here a articel from the microsoft KB

Issue:

When client PC's try to connect to the an FTP site from within internet explorer that requires authentication they do not get the logon box. Instead they receive an error 502.

This is an issue with Internet Explorer 7 when behind a firewall. When using machine with Internet Explorer 6 installed the logon box is displayed as expected.

Resolution:
To work round this issue do one of the following:

1. Open a Windows Explorer windows and type the ftp://address/. The logon box will be displayed and the user can log into the site as normal
2. Enclose the username and password in the address using the following format: ftp://usernameassword@sitename/
3. Open Internet Explorer 7
a. From the Tools menu click Menu Bar
b.Type the address ftp://sitename/
c. When the use gets the error select View and Open FTP site in Windows Explorer

This is a documented "feature" of IE7.