[1.820] Up2Date prefetch failed [NOTABUG]

[S_Schinkel]

Hello,
if I configure up2date on ASG 7.3 to get updates over my configured acc cachehost the up2date failed with the message:

Up2Date prefetch failed: All 12 Authentication Servers failed

--
System Uptime : 1 days 18 hours 13 minutes
System Load : 0.06
System Version : Astaro Security Gateway Software 7.300

Please refer to the manual for detailed instructions.

U2Date without acc cachehost works fine.
The up2date on the acc works without any error.

[r2d2]

Hi,

On ASG please try if you can connect to ACC cache server port. Usually it's 8080 (ensure on Management->Up2Date->Cache tab on ACC web admin page).
Then on ASG try:
telnet a.b.c.d 8080
where a.b.c.d is ACC address.
If connection is ok you will see "Connected to".

Regards

[S_Schinkel]

Originally Posted by r2d2

Hi,

On ASG please try if you can connect to ACC cache server port. Usually it's 8080 (ensure on Management->Up2Date->Cache tab on ACC web admin page).
Then on ASG try:
telnet a.b.c.d 8080
where a.b.c.d is ACC address.
If connection is ok you will see "Connected to".

Regards

I see "Connected to". And now??

[r2d2]

On ACC execute: "netstat -ntl" and check if something is listening on port defined for up2date cache (by default it's 8080).

[S_Schinkel]

Originally Posted by r2d2

On ACC execute: "netstat -ntl" and check if something is listening on port defined for up2date cache (by default it's 8080).

look at the screenshot

[r2d2]

On ASG (Management->Up2Date->Advanced) in the section "Astaro Up2Date Cache "
which box do you have checked ?

[S_Schinkel]

both boxes: "Use an Up2Date Cache" and "Use configured ACC server as Up2Date Cache"

[r2d2]

Please have checked only the second one (Use configured ACC server as Up2Date Cache) and then try to download up2date packages.

Regards

[S_Schinkel]

looks good:
up2date-log
2008:08:27-14:30:42 (none) audld[3081]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="auav"
2008:08:27-14:34:01 (none) auisys[7510]: Starting Up2Date Package Installer (Version 1.65)
2008:08:27-14:34:01 (none) auisys[7510]: Searching for available up2date packages for type 'auav'
2008:08:27-14:34:01 (none) auisys[7510]: Installing up2date package file '/var/up2date//auav/u2d-auav-7.706.tgz.gpg'
2008:08:27-14:34:01 (none) auisys[7510]: Verifying up2date package signature
2008:08:27-14:34:02 (none) auisys[7510]: Unpacking installation instructions
2008:08:27-14:34:02 (none) auisys[7510]: Unpacking up2date package container
2008:08:27-14:34:02 (none) auisys[7510]: Running pre-installation checks
2008:08:27-14:34:02 (none) auisys[7510]: Starting up2date package installation
2008:08:27-14:34:09 (none) auisys[7510]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="7.706" package="auav"
2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'clam'
2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="clam"
2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'man-sw'
2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="man-sw"
2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'ips'
2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="ips"
2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'ohelp'
2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="ohelp"
2008:08:27-14:34:09 (none) auisys[7510]: id="3716" severity="info" sys="system" sub="up2date" name="Up2date Package Installer finished, exiting"

bythe way, where can i see the cached packages on my acc???

Thanks

[BrucekConvergent]

I would suggest making those checkboxes mutually exclusive (maybe use radio buttons), if they won't work together... or is there a scenario where they would?