[7.450][QUESTION][ANSWERED] Failed to get scanner instance?

[utm_kid]

Hi Friends !


I shutdown my ASG at night (which normally i do )
this morning same way i am planning to start ,but asg says.......NO... i restart desktop..asg machine also still...he says no ....gives error

"Failed to get scanner instance"

i restart desktop and asg machine couple of time
but on asg machine i am able to ping,traceroute

Thansk

[Billybob]

Most of the firewalls are designed for running 24/7. Seems like you might have forced a shutdown while it was updating something. Was it a clean shutdown from webadmin or console? Does it work if you turn off av scanner in http proxy since I am assuming that is the service you are referring to?

[utm_kid]

Originally Posted by Billybob

Most of the firewalls are designed for running 24/7. Seems like you might have forced a shutdown while it was updating something. Was it a clean shutdown from webadmin or console? Does it work if you turn off av scanner in http proxy since I am assuming that is the service you are referring to?

Greate !!!!!


Yes sir ,it work when i turn off av and again tryed turn on again same error message ,now how do i fix it ?

i tryed to run tcpdump while trying to browse (when i was not able to browse -av is on )

6000 packets captured
19023 packets received by filter
12901 packets dropped by kernel




Thanks

[Billybob]

Long time ago I was trying to update to 7.3?? and my installation was crashing. I had to manually update it. Someone on this board posted how to force an update and I just saved it as a reference in my astaro tweaks files So all the credit goes to the original poster.

I am assuming that your up2date files got downloaded and installation was corrupt.Try running this command on console/ssh as root. No promises but it might do the trick

auisys.plx --rpmargs --force

[utm_kid]

Originally Posted by Billybob

Long time ago I was trying to update to 7.3?? and my installation was crashing. I had to manually update it. Someone on this board posted how to force an update and I just saved it as a reference in my astaro tweaks files So all the credit goes to the original poster.

I am assuming that your up2date files got downloaded and installation was corrupt.Try running this command on console/ssh as root. No promises but it might do the trick

OK!
i am doing that ,will get back to u soon
Sorry no luck this time ,
i did shutdown from webadmin

Thanks

[utm_kid]

Hi Friends !

i am faceing problem with http://www.astaro.org/astaro-beta-ve...-instance.html

can some one please tell me how do i fix it ,

Thanks

[nitehawk]

@utm_kid: please stop opening new threads for requesting help in another thread.

[utm_kid]

Originally Posted by nitehawk

@utm_kid: please stop opening new threads for requesting help in another thread.

Yes I know it ,but if some one know it how to fix it they can help me thats why i send another ticket saying info

like billybob give me some hint (and it work for me other wise i was not able to browse ) like some other person may have some idea on fixing it but he may just miss to answer under impress of BUG

Thanks

[utm_kid]

Originally Posted by utm_kid

Yes I know it ,but if some one know it how to fix it they can help me thats why i send another ticket saying info

like billybob give me some hint (and it work for me other wise i was not able to browse ) like some other person may have some idea on fixing it but he may just miss to answer under impress of BUG

Thanks

Now i have reset ASG to factory reset even after it not able to scan virus but on Web Security>>HTTP/s>>Anti Virus scanning is enable with two anti virus
previously it was off

Thanks

[Astaro Beta Bot]

Astaro Beta Report
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Version: 7.450
Type: QUESTION
State: ANSWERED
Reporter: utm_kid
Contributor: 
MantisID: 
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