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Old 07-09-2008, 11:27 AM
Senior Member
  
Join Date: Jan 2008
Location: Hannover
Posts: 118
Default [v7.250] Download of SSL-VPN Software from Portal not possible [NOTABUG]
Hi,

I added a backend Active Directory group to SSL VPN and enabled it. I can enter the Portal with an Active Directory User and I can see the Tab Remote Access. After clicking there i have the three buttons of SSL-VPN download (Full Software,Software Update, Certificates only).
Its not possible to download any of the software from the end-user portal.
I tested with FF3 and IE 7 and there is no download at all. In IE 7 i get the following error message:


Here is the httpd.log:

Code:
2008:07:09-13:25:22 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:22 +0200] "GET /eup/icons/throbber_active.gif HTTP/1.1" 304 -
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:22 +0200] "POST /index.plx?app=eup&func=login HTTP/1.1" 200 788
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "GET /eup/icons/throbber_still.gif HTTP/1.1" 304 -
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "POST /index.plx?app=eup&func=mainmenu HTTP/1.1" 200 397
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "GET /eup/icons/bottom_left.png HTTP/1.1" 304 -
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "GET /eup/icons/bottom_right.png HTTP/1.1" 304 -
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "GET /eup/icons/panel_middle.png HTTP/1.1" 304 -
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "GET /eup/icons/topbar_user_normal.gif HTTP/1.1" 304 -
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "POST /index.plx?app=eup&func=welcome HTTP/1.1" 200 1402
2008:07:09-13:25:23 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:23 +0200] "GET /eup/icons/welcome.png HTTP/1.1" 304 -
2008:07:09-13:25:28 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:28 +0200] "POST /index.plx?app=eup&func=remote_access HTTP/1.1" 200 81
2008:07:09-13:25:29 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload
2008:07:09-13:25:29 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:29 +0200] "GET /portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc= HTTP/1.1" 404 6538
2008:07:09-13:25:29 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:29 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:29 +0200] "GET /portaldownload/eup/eup.css HTTP/1.1" 404 6538
2008:07:09-13:25:29 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:29 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:29 +0200] "GET /portaldownload/jape/jape_prereq_10_prototype.js HTTP/1.1" 404 6538
2008:07:09-13:25:29 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:29 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:29 +0200] "GET /portaldownload/jape/jape_prereq_20_json.js HTTP/1.1" 404 6538
2008:07:09-13:25:29 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:29 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:29 +0200] "GET /portaldownload/jape/jape_01_config.js HTTP/1.1" 404 6538
2008:07:09-13:25:29 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:29 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:29 +0200] "GET /portaldownload/jape/jape_05_ajax.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/jape/jape_10_dflt.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/jape/jape_20_util.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/jape/jape_30_dom.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/jape/jape_40_widget.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/jape/jape_50_form.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/jape/jape_60_grid.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/jape/jape_99_common.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_50_change_password.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_50_pop3.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_50_ras.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_50_settings_pop.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_50_smtp.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_50_smtp_log.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23511]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_50_whitelist.js HTTP/1.1" 404 6538
2008:07:09-13:25:30 (none) httpd[23510]: [error] [client 192.168.2.125] File does not exist: /var/jape/portaldownload, referer: https://192.168.4.5/portaldownload/Xwpzc2xfdnBuX2NsaWVudF9jb25maWc=
2008:07:09-13:25:30 (none) httpd: 192.168.2.125 - - [09/Jul/2008:13:25:30 +0200] "GET /portaldownload/eup/eup_60_init.js HTTP/1.1" 404 6538
Greets Schroeder

---------------

In addition: its also not working with a locally added user.
__________________
2 x ASG Appliance 220 [HA] Version 7.504 with multiple WANs (1 x PPPoe, 2 x Static Line)
Last edited by Schroeder; 07-09-2008 at 11:37 AM.
  #2 (permalink)  
Old 07-10-2008, 10:06 AM
tom's Avatar
tom tom is offline
Super Moderator
  
Join Date: Nov 2000
Location: Heidelberg, Germany
Posts: 1,267
Default
You access the portal with

https://host/portal

Right? Just try

https://host

and it should work. The /portal extension is removed in 7.300. I'll check if I can help people who have old bookmarks stored.
__________________
Tom Kistner
Product Development & Administrator
Astaro AG
  #3 (permalink)  
Old 07-10-2008, 10:15 AM
Senior Member
  
Join Date: Jan 2008
Location: Hannover
Posts: 118
Default
Looks good now..

Thx
__________________
2 x ASG Appliance 220 [HA] Version 7.504 with multiple WANs (1 x PPPoe, 2 x Static Line)
 

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